[Register your Guarantee]

Nationwide Service back up

A nationwide network of service engineers is available to attend any breakdown or fault occurring within the guarantee period.
No charge will be made for this service providing

• An appliance fault is found
• The relevant parts of the boiler are still covered by guarantee (reasonable proof of this must be supplied on request).

A call-out charge may be applicable if our field service engineer finds no fault with the boiler or if the fault is misuse, or if other parts of your heating system other than the boiler are faulty. Please note that invoices for call out or repair work carried out during the guarantee period by any third party will not be accepted.

Register your GAS boiler for our 2 year parts and labour guarantee

In the event of an appliance breakdown or fault during the guarantee period, please contact our Customer Services team at Buderus on;

Telephone: 0844 892 9700

Calls to the listed 0844 numbers are charged at up to 3 pence per minute from BT land lines. Calls from mobiles and some other networks may vary. Calls to and from Bosch Thermotechnology Ltd may be recorded for training and quality assurance purposes.